Royal Cornwall Hospitals Trust Urges Public to Seek Alternative Care for Minor Illnesses Due to Emergency Department Overload

The Royal Cornwall Hospitals Trust has issued an urgent appeal to the public due to an exceptionally high demand on its emergency department services today.

In a bid to manage resources efficiently and focus on those in critical need, the Trust is advising individuals with non-serious or life-threatening conditions to seek advice and treatment alternatives through the 111 online service.

Highlighting the importance of utilising local pharmacies for expert advice and medication, the Trust emphasises that many minor illnesses can be effectively treated outside of the emergency department. With pharmacists equipped to handle a wide range of health concerns, the public is encouraged to consult the 111 online service for information on pharmacy opening times and to share this valuable resource within their communities.

The Trust’s message is clear: unnecessary visits to the emergency department for minor injuries or illnesses could lead to longer wait times and potentially divert critical attention away from those in need of urgent, specialised care. By opting for more appropriate healthcare options, individuals can play a key role in supporting the emergency department team during this busy period.

The Royal Cornwall Hospitals Trust is committed to providing the highest level of care and thanks the community for its cooperation and understanding in helping to ensure that emergency services can be reserved for those facing serious health challenges.