Beware of Rogue Traders: Looe Police Issue Urgent Warning for East Cornwall Residents

Residents in East Cornwall have been warned to be vigilant against cold callers offering roofing services.

Looe Police have reported a surge in complaints about unsolicited tradespeople targeting homes in the area.

The Risks of Cold Callers

Looe Police advise against agreeing to work offered by unsolicited doorstep callers. Such transactions carry significant risks, as the quality and legitimacy of the work cannot be guaranteed. Homeowners are urged to thoroughly research any business before engaging in any work at their property.

Steps to Protect Yourself

To protect against rogue traders, Looe Police suggest the following precautions:

• Avoid Unsolicited Offers: Do not agree to work from unsolicited doorstep callers.
• Verify Online Recommendations: Be cautious of posts or recommendations on social media. Conduct your own research.
• Scrutinise Marketing Materials: Do not be swayed by glossy flyers or impressive websites, as they may not represent the trader’s own work.
• Avoid Immediate Payments: Never pay cash, agree to be taken to the bank, or immediately transfer money before work starts.
• Take Your Time: Do not rush into making a decision.

Choosing the Right Tradesperson

When selecting a business for home improvements, consider these tips:

• Get Multiple Quotes: Obtain three written quotes from reputable businesses.
• Conduct Research: Look for references and check online reviews.
• Seek Recommendations: Ask friends and family for recommendations or use services like Buy With Confidence.
• Verify Credentials: Check for professional qualifications, public liability insurance, and, if applicable, a waste carrier’s licence.
• Ensure Full Contact Details: Make sure you have complete contact information, not just a mobile phone number.
• Check for Cooling-Off Period: Verify if you’re entitled to a 14-day cooling-off period.

What to Do If You’re Unsure

If an unknown person knocks on your door, it’s best not to open it if you’re unsure of their intentions. Should you feel someone is at risk or suspect rogue traders are operating in your area, report your concerns to the police. For immediate threats or ongoing crimes, call 999.

Looe Police also encourage residents to share this information with neighbours and display it on community notice boards.

For non-urgent concerns or to report information, contact Trading Standards or the police by phoning 101. Making a note of descriptions and vehicle registrations can be crucial in these reports.

Stay safe and informed, and protect your community from rogue traders.