How to Contact Cornwall Council: Essential Information for Businesses and Residents

Navigating local services can sometimes be a challenge, but knowing how to get in touch with Cornwall Council can make all the difference. Whether you’re dealing with street cleaning, road maintenance, or supporting those in need, here’s a handy guide on how to contact the right departments.

Reporting Street Cleaning Issues

If you come across a street that needs cleaning, such as areas affected by dog fouling or dangerous items like needles, you can report this directly to Cornwall Council. They are responsible for maintaining adopted highways, roads, and council-owned or managed land. To request street cleaning services, visit the Cornwall Council street cleaning page.

Road and Pavement Problems

For issues related to roads or pavements, including potholes, electrical problems, overgrown hedges, minor flooding, blocked drains, parking concerns, and damaged street furniture, Cornwall Council provides an online reporting service. In emergencies, such as flooding or hazards on the highway, call 0300 1234 222 immediately. For less urgent matters, use the road and pavement problem reporting page.

Business Rates and BID Levy

Businesses looking for information about their rates, or to register for an online business rates bill, can access the relevant services through Cornwall Council. This is also where you can find details on the Business Improvement District (BID) Levy. For more information or to contact the council about business rates, head to the business rates contact page.

Supporting Those Sleeping Rough

If you’re concerned about someone sleeping rough, you can help by reaching out to StreetLink, an organisation dedicated to supporting people in need. You can call them at 0300 500 0914 or report online at StreetLink’s website.

Staying informed and knowing where to report issues can help keep our communities safer and more pleasant for everyone. Save these links for when you need them and share them with others who might find them useful!